MSR Restoration is your trusted partner when disaster strikes your property. Whether it's water damage, storms, fire, catastrophe events or biohazard incidents, we are the first to arrive, focusing on safety and minimising further damage.
Our first priority is making the property safe for owners and tenants, along with mitigation to minimise additional loss, followed by thorough sanitisation to eliminate health risk. We then proceed with the remediation process, ensuring that the property is fully restored to its pre-loss condition.
We remain part of the claims process until the property is fully remediated and no longer poses a health risk to occupants.
At MSR Restoration, we offer an end-to-end direct client experience marked by transparent communication and exceptional service. Our collaborative approach ensures that our clients, including insurers, assessing firms, brokers, builders, and property managers are an integral part of the restoration process.
We recognise that our clients' customers are also key stakeholders in the restoration process. Their satisfaction is central to the high service levels we consistently deliver.
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